Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase our proxy services
• Sign up for our newsletter
• Contact our support team
• Participate in promotions or surveys

This information may include:

• Name
• Email address
• Billing information and payment details
• IP address
• Phone number (if provided for support)

1.2 Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns. This may include:

• IP address and location information
• Browser type and version
• Operating system
• Device information
• Pages visited and links clicked
• Time spent on pages
• Referral sources

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. These technologies help us provide you with a better user experience and improve our services.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Create and manage your account
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Send marketing communications, promotional offers, and newsletters (if you've opted in)
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other illegal activities
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of company assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of ProxyStream, our customers, or others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. In particular, emails sent to or from our website may not be secure.

The security measures we use include:

• Encryption of data in transit using SSL/TLS protocols
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Monitoring for suspicious activities

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we have about you.
• Correction: You may request that we correct inaccurate or incomplete information about you.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information.
• Withdrawal of Consent: You may withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. International Data Transfers

ProxyStream operates globally, and your information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country.

By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our primary servers are located.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of these third parties before providing any information to them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.